Terms of Service

Welcome to URBANNEXT REALTY. By accessing our website and using our digital production services, you agree to be bound by these Terms of Service. Please read them carefully before engaging with our services.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

URBANNEXT REALTY provides premium digital production and multimedia services, including but not limited to:

• 2D and 3D graphics and animation
• Architectural visualizations and renderings
• Interactive presentations and multimedia content
• Virtual tours and 3D models
• AR/VR content creation and experiences
• Custom digital solutions for real estate marketing

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project completion
• Respond to requests for feedback and approvals in a timely manner
• Supply all required materials, assets, and resources as specified in the project agreement
• Make payments according to the agreed schedule and terms
• Respect intellectual property rights and usage limitations
• Communicate any concerns or issues promptly and professionally

4. Project Agreements and Scope

Each project will be governed by a specific project agreement that outlines:

• Detailed scope of work and deliverables
• Project timeline and milestones
• Pricing, payment terms, and schedule
• Revision policy and limitations
• Intellectual property rights and usage terms
• Confidentiality and non-disclosure provisions

5. Payment Terms

Payment terms are as follows:

• Deposit: A non-refundable deposit of 20-50% is required before project commencement
• Milestone Payments: Payments may be structured based on project milestones as outlined in the agreement
• Final Payment: Due upon project completion and before final delivery of assets
• Late Payments: Overdue payments may incur a late fee of 1.5% per month or the maximum allowed by law
• Payment Methods: We accept credit cards, bank transfers, and other methods as specified

6. Intellectual Property Rights

Intellectual property ownership is structured as follows:

• Client-Provided Materials: You retain all rights to materials you provide to us
• Final Deliverables: Upon full payment, you receive the agreed-upon usage rights to final deliverables
• Working Files: We retain ownership of working files, source files, and preliminary concepts unless otherwise agreed
• Portfolio Use: We reserve the right to use completed projects in our portfolio and marketing materials unless confidentiality is specifically agreed upon
• Third-Party Assets: Any third-party assets (stock images, models, music) are subject to their respective licenses

7. Revisions and Changes

Our revision policy includes:

• Standard projects include 2-3 rounds of revisions as specified in the agreement
• Revisions must be requested within the timeframe specified in the project agreement
• Major scope changes may require additional fees and timeline adjustments
• Additional revisions beyond the agreed amount will be billed at our standard hourly rate
• Revisions requested after final approval and delivery may incur additional charges

8. Project Timelines

Regarding project delivery:

• Timelines are estimates based on the agreed scope and client cooperation
• Delays caused by client-side factors (late feedback, missing materials) will extend the timeline accordingly
• We will make reasonable efforts to meet deadlines but are not liable for delays beyond our control
• Rush projects may be available for an additional fee

9. Confidentiality

We are committed to protecting your confidential information:

• We will not disclose your proprietary information to third parties without consent
• Confidential projects require a separate Non-Disclosure Agreement (NDA)
• We implement reasonable security measures to protect your data
• Confidentiality obligations survive the termination of our agreement

10. Warranties and Disclaimers

We warrant that:

• Services will be performed with professional skill and care
• Final deliverables will substantially conform to agreed specifications
• We have the right to provide the services and grant the agreed usage rights

Disclaimer: Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results or outcomes from our services.

11. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid for the specific project in question
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not responsible for losses resulting from client's use or misuse of deliverables
• Time limits apply to bringing claims as specified by applicable law

12. Termination

Either party may terminate the agreement under certain conditions:

• By Client: You may terminate with written notice, subject to payment for work completed and our Refund Policy
• By Us: We may terminate if you breach these terms, fail to make payments, or engage in abusive behavior
• Effect of Termination: Upon termination, you must pay for all work completed, and we will deliver work-in-progress as appropriate

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our deliverables in violation of agreed terms
• Materials you provide that infringe third-party rights
• Your breach of these Terms of Service
• Your violation of any applicable laws or regulations

14. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, or technical infrastructure failures.

15. Dispute Resolution

In the event of a dispute:

• Parties agree to first attempt resolution through good-faith negotiation
• If negotiation fails, disputes may be resolved through mediation
• Any legal action must be brought in the jurisdiction where our business is located
• These terms are governed by the laws of the applicable jurisdiction

16. Website Use

When using our website, you agree to:

• Not use the site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not transmit viruses, malware, or harmful code
• Not scrape, copy, or reproduce content without permission
• Respect all intellectual property rights

17. Third-Party Services

Our services may integrate with or reference third-party tools, platforms, or services. We are not responsible for the availability, accuracy, or content of third-party services, and your use of them is subject to their respective terms.

18. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated terms. Material changes will be communicated via email to active clients.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms of Service, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and URBANNEXT REALTY regarding our services and supersede all prior agreements and understandings.