Privacy Policy

At URBANNEXT REALTY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our digital production and multimedia services.

Information We Collect

We collect information that you provide directly to us when using our services, including:

• Personal Information: Name, email address, phone number, and company details when you contact us or request our services
• Project Information: Details about your real estate projects, property specifications, and visualization requirements
• Communication Data: Records of correspondence, feedback, and support requests
• Technical Data: IP address, browser type, device information, and usage analytics when you visit our website

How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver our digital production services, including 3D visualizations, VR experiences, and multimedia content
• To communicate with you about projects, updates, and service-related matters
• To improve our services and develop new innovative solutions
• To process payments and maintain accurate business records
• To send marketing communications about our services (with your consent)
• To comply with legal obligations and protect our business interests

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encrypted data transmission using SSL/TLS protocols
• Secure storage systems with restricted access controls
• Regular security audits and updates to our systems
• Employee training on data protection and confidentiality

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in delivering our services (e.g., cloud hosting, payment processing)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our clients and partners
• With your explicit consent for specific purposes

Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where applicable

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

International Data Transfers

If you are accessing our services from outside our primary operating region, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.